Delayed delivery from Gourmet Culinary Specialties

I purchased a device from Gourmet Culinary Specialties on June 28, 2003. Shortly after using it, I experienced experienced frequent disconnections. I contacted their customer service on multiple occasions, but they have not resolved the issue. I spoke with Estefania H. who promised to escalate my case, but I've heard nothing since.

I purchased a device from Gourmet Culinary Specialties on June 28, 2003. Shortly after using it, I experienced experienced frequent disconnections. I contacted their customer service on multiple occasions, but they have not resolved the issue. I spoke with Estefania H. who promised to escalate my case, but I've heard nothing since.