Misdiagnosis complaint against Harmony Living Team

I am writing regarding order #ORD-6411-MDP-9099 placed with Harmony Living Team on March 22, 2001. I paid $549.61 for appliance, but when it arrived, I discovered encountered rude staff. I've made numerous attempts to contact customer service, but Claire B. and other representatives have not been helpful in resolving this matter.

I am writing regarding order #ORD-6411-MDP-9099 placed with Harmony Living Team on March 22, 2001. I paid $549.61 for appliance, but when it arrived, I discovered encountered rude staff. I've made numerous attempts to contact customer service, but Claire B. and other representatives have not been helpful in resolving this matter.