Refund refused by SoftMeta

I'm writing to complain about the training session I received from SoftMeta. After paying $612.32 for appliance, I found that it was denied a refund. I've tried resolving this with your customer service team multiple times, including speaking with Ahmed Q., but have not received a satisfactory resolution.

I'm writing to complain about the training session I received from SoftMeta. After paying $612.32 for appliance, I found that it was denied a refund. I've tried resolving this with your customer service team multiple times, including speaking with Ahmed Q., but have not received a satisfactory resolution.