System crash after Virtual Code Enterprises product update

I want to report a serious concern with Virtual Code Enterprises's account that I purchased on June 23, 1995 from your South Leraview, Nevada store. The product has was denied a refund despite being advertised as high quality. I've contacted customer service three times and spoken to Madelynn L., but my issue remains unresolved.

I want to report a serious concern with Virtual Code Enterprises's account that I purchased on June 23, 1995 from your South Leraview, Nevada store. The product has was denied a refund despite being advertised as high quality. I've contacted customer service three times and spoken to Madelynn L., but my issue remains unresolved.