The Balance Cure Hospital refused to address issue

I am writing regarding order #ORD-6125-JZY-4730 placed with The Balance Cure Hospital on July 24, 1990. I paid $698.0 for device, but when it arrived, I discovered has poor quality. I've made numerous attempts to contact customer service, but Deshawn G. and other representatives have not been helpful in resolving this matter.

I am writing regarding order #ORD-6125-JZY-4730 placed with The Balance Cure Hospital on July 24, 1990. I paid $698.0 for device, but when it arrived, I discovered has poor quality. I've made numerous attempts to contact customer service, but Deshawn G. and other representatives have not been helpful in resolving this matter.