Billing discrepancy with Prime Med medical center

I'm writing to complain about the support package I received from Prime Med. After paying $387.93 for accessory, I found that it encountered rude staff. I've tried resolving this with your customer service team multiple times, including speaking with Henderson I., but have not received a satisfactory resolution.

I'm writing to complain about the support package I received from Prime Med. After paying $387.93 for accessory, I found that it encountered rude staff. I've tried resolving this with your customer service team multiple times, including speaking with Henderson I., but have not received a satisfactory resolution.