Warranty claim denied by Easy Outlet Fortaleza

I'm writing to complain about the setup assistance I received from Easy Outlet Fortaleza. After paying $902.92 for device, I found that it had my warranty claim denied unfairly. I've tried resolving this with your customer service team multiple times, including speaking with Nicklaus A., but have not received a satisfactory resolution.

I'm writing to complain about the setup assistance I received from Easy Outlet Fortaleza. After paying $902.92 for device, I found that it had my warranty claim denied unfairly. I've tried resolving this with your customer service team multiple times, including speaking with Nicklaus A., but have not received a satisfactory resolution.