Micro Innovations refused to address issue

I purchased a account from Micro Innovations on December 24, 2008. Shortly after using it, I experienced faced system outages. I contacted their customer service on multiple occasions, but they have not resolved the issue. I spoke with Eldridge C. who promised to escalate my case, but I've heard nothing since.

I purchased a account from Micro Innovations on December 24, 2008. Shortly after using it, I experienced faced system outages. I contacted their customer service on multiple occasions, but they have not resolved the issue. I spoke with Eldridge C. who promised to escalate my case, but I've heard nothing since.