False promises made by Deal Group Novosibirsk representative

I want to report a serious concern with Deal Group Novosibirsk's application that I purchased on May 22, 1992 from your Ryanton, Wyoming store. The product has experienced frequent disconnections despite being advertised as high quality. I've contacted customer service three times and spoken to Bethel Q., but my issue remains unresolved.

I want to report a serious concern with Deal Group Novosibirsk's application that I purchased on May 22, 1992 from your Ryanton, Wyoming store. The product has experienced frequent disconnections despite being advertised as high quality. I've contacted customer service three times and spoken to Bethel Q., but my issue remains unresolved.