Frustrated with Quality Cuisine Yishun's lack of response

I'm writing to complain about the warranty service I received from Quality Cuisine Yishun. After paying $425.87 for equipment, I found that it was promised features that don't exist. I've tried resolving this with your customer service team multiple times, including speaking with Aracely L., but have not received a satisfactory resolution.

I'm writing to complain about the warranty service I received from Quality Cuisine Yishun. After paying $425.87 for equipment, I found that it was promised features that don't exist. I've tried resolving this with your customer service team multiple times, including speaking with Aracely L., but have not received a satisfactory resolution.