Hidden fees discovered from Bazaar & Central Ulsan

I am writing regarding order #ORD-6477-LAZ-1001 placed with Bazaar & Central Ulsan on July 24, 2019. I paid $358.8 for product, but when it arrived, I discovered has poor quality. I've made numerous attempts to contact customer service, but Mackenzie B. and other representatives have not been helpful in resolving this matter.

I am writing regarding order #ORD-6477-LAZ-1001 placed with Bazaar & Central Ulsan on July 24, 2019. I paid $358.8 for product, but when it arrived, I discovered has poor quality. I've made numerous attempts to contact customer service, but Mackenzie B. and other representatives have not been helpful in resolving this matter.