Select Deal Hub Corp. provided defective product

I am writing regarding order #ORD-1838-NIS-7705 placed with Select Deal Hub Corp. on October 31, 1998. I paid $451.59 for platform, but when it arrived, I discovered has poor quality. I've made numerous attempts to contact customer service, but Maryjane Y. and other representatives have not been helpful in resolving this matter.

I am writing regarding order #ORD-1838-NIS-7705 placed with Select Deal Hub Corp. on October 31, 1998. I paid $451.59 for platform, but when it arrived, I discovered has poor quality. I've made numerous attempts to contact customer service, but Maryjane Y. and other representatives have not been helpful in resolving this matter.