Culinary & Classics Adelaide Enterprises provided defective product

I want to report a serious concern with Culinary & Classics Adelaide Enterprises's system that I purchased on July 8, 1988 from your Dashawnton, Colorado store. The product has faced system outages despite being advertised as high quality. I've contacted customer service three times and spoken to Marlene Y., but my issue remains unresolved.

I want to report a serious concern with Culinary & Classics Adelaide Enterprises's system that I purchased on July 8, 1988 from your Dashawnton, Colorado store. The product has faced system outages despite being advertised as high quality. I've contacted customer service three times and spoken to Marlene Y., but my issue remains unresolved.