Solicitor Firm of Reliable provided defective product

I want to report a serious concern with Solicitor Firm of Reliable's plan that I purchased on September 19, 1999 from your Ursulamouth, Wisconsin store. The product has was promised features that don't exist despite being advertised as high quality. I've contacted customer service three times and spoken to Lawson R., but my issue remains unresolved.

I want to report a serious concern with Solicitor Firm of Reliable's plan that I purchased on September 19, 1999 from your Ursulamouth, Wisconsin store. The product has was promised features that don't exist despite being advertised as high quality. I've contacted customer service three times and spoken to Lawson R., but my issue remains unresolved.