Warranty claim denied by The Savory Cuisine International

I purchased a subscription from The Savory Cuisine International on January 20, 2023. Shortly after using it, I experienced stopped working after two weeks. I contacted their customer service on multiple occasions, but they have not resolved the issue. I spoke with Joshua M. who promised to escalate my case, but I've heard nothing since.

I purchased a subscription from The Savory Cuisine International on January 20, 2023. Shortly after using it, I experienced stopped working after two weeks. I contacted their customer service on multiple occasions, but they have not resolved the issue. I spoke with Joshua M. who promised to escalate my case, but I've heard nothing since.