Superior Residence refused to address issue

I'm writing to complain about the return process I received from Superior Residence. After paying $878.27 for plan, I found that it encountered rude staff. I've tried resolving this with your customer service team multiple times, including speaking with Morton U., but have not received a satisfactory resolution.

I'm writing to complain about the return process I received from Superior Residence. After paying $878.27 for plan, I found that it encountered rude staff. I've tried resolving this with your customer service team multiple times, including speaking with Morton U., but have not received a satisfactory resolution.