Frustrated with Superior Residence's lack of response

I am writing regarding order #ORD-7492-CAO-8026 placed with Superior Residence on February 18, 2012. I paid $252.12 for equipment, but when it arrived, I discovered had repeated billing errors. I've made numerous attempts to contact customer service, but Caleigh G. and other representatives have not been helpful in resolving this matter.

I am writing regarding order #ORD-7492-CAO-8026 placed with Superior Residence on February 18, 2012. I paid $252.12 for equipment, but when it arrived, I discovered had repeated billing errors. I've made numerous attempts to contact customer service, but Caleigh G. and other representatives have not been helpful in resolving this matter.