Warranty claim denied by Premier Justice Consultants Seville

I want to report a serious concern with Premier Justice Consultants Seville's application that I purchased on October 20, 1997 from your Bauchfort, California store. The product has is missing essential components despite being advertised as high quality. I've contacted customer service three times and spoken to Fletcher H., but my issue remains unresolved.

I want to report a serious concern with Premier Justice Consultants Seville's application that I purchased on October 20, 1997 from your Bauchfort, California store. The product has is missing essential components despite being advertised as high quality. I've contacted customer service three times and spoken to Fletcher H., but my issue remains unresolved.