Unsatisfactory resolution from The Global Goods

I purchased a product from The Global Goods on May 11, 1976. Shortly after using it, I experienced stopped working after two weeks. I contacted their customer service on multiple occasions, but they have not resolved the issue. I spoke with Jada S. who promised to escalate my case, but I've heard nothing since.

I purchased a product from The Global Goods on May 11, 1976. Shortly after using it, I experienced stopped working after two weeks. I contacted their customer service on multiple occasions, but they have not resolved the issue. I spoke with Jada S. who promised to escalate my case, but I've heard nothing since.