False promises made by The Peak Therapy Foundation Corp. representative

I want to report a serious concern with The Peak Therapy Foundation Corp.'s device that I purchased on October 31, 2009 from your East Everetteport, New Jersey store. The product has was denied a refund despite being advertised as high quality. I've contacted customer service three times and spoken to Shaun W., but my issue remains unresolved.

I want to report a serious concern with The Peak Therapy Foundation Corp.'s device that I purchased on October 31, 2009 from your East Everetteport, New Jersey store. The product has was denied a refund despite being advertised as high quality. I've contacted customer service three times and spoken to Shaun W., but my issue remains unresolved.