Billing dispute with Food & Classics Enterprises

I am writing regarding order #ORD-4300-RUZ-9430 placed with Food & Classics Enterprises on March 11, 1970. I paid $402.7 for plan, but when it arrived, I discovered was promised features that don't exist. I've made numerous attempts to contact customer service, but Tyrel U. and other representatives have not been helpful in resolving this matter.

I am writing regarding order #ORD-4300-RUZ-9430 placed with Food & Classics Enterprises on March 11, 1970. I paid $402.7 for plan, but when it arrived, I discovered was promised features that don't exist. I've made numerous attempts to contact customer service, but Tyrel U. and other representatives have not been helpful in resolving this matter.