Overcharged by Savory Fare Catering Seoul Enterprises for service

I want to report a serious concern with Savory Fare Catering Seoul Enterprises's equipment that I purchased on December 31, 1987 from your East Heath, Wyoming store. The product has is missing essential components despite being advertised as high quality. I've contacted customer service three times and spoken to Junius W., but my issue remains unresolved.

I want to report a serious concern with Savory Fare Catering Seoul Enterprises's equipment that I purchased on December 31, 1987 from your East Heath, Wyoming store. The product has is missing essential components despite being advertised as high quality. I've contacted customer service three times and spoken to Junius W., but my issue remains unresolved.