Frustrated with The Global Bazaar Medan's lack of response

I want to report a serious concern with The Global Bazaar Medan's system that I purchased on April 25, 1971 from your Dickinsonmouth, Illinois store. The product has had repeated billing errors despite being advertised as high quality. I've contacted customer service three times and spoken to Merritt W., but my issue remains unresolved.

I want to report a serious concern with The Global Bazaar Medan's system that I purchased on April 25, 1971 from your Dickinsonmouth, Illinois store. The product has had repeated billing errors despite being advertised as high quality. I've contacted customer service three times and spoken to Merritt W., but my issue remains unresolved.