Poor customer service experience with Consulting Group
Lawyers and Attorneys
Verified
Contacted Company
Jul 24, 2024
Complaint Details
I have been a loyal customer of Consulting Group for several years. However, my recent experience has been extremely disappointing. I ordered accessory (order #ORD-7075-MNL-1229) on October 14, 2004, and have encountered had my warranty claim denied unfairly. Despite multiple calls to customer service, no one has been able to help me.
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Jul 24, 2024 17:53
Complaint Status
Contacted Company
Submitted
Verified
In Progress
Resolved
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The complainant has provided legal acknowledgment.
Complaint Timeline
3 EventsComplaint Submitted
SubmittedComplaint submitted
Jul 24, 2024
Lauretta Huel
AI Verification
Ai verifiedComplaint verified
May 26, 2025
System
Status Update
Status updateStatus changed to "Contacted Company"
May 26, 2025
System
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