Billing dispute with Hearty & Meals Inc.

I want to report a serious concern with Hearty & Meals Inc.'s product that I purchased on March 6, 2019 from your Raustad, Ohio store. The product has was denied a refund despite being advertised as high quality. I've contacted customer service three times and spoken to Assunta L., but my issue remains unresolved.

I want to report a serious concern with Hearty & Meals Inc.'s product that I purchased on March 6, 2019 from your Raustad, Ohio store. The product has was denied a refund despite being advertised as high quality. I've contacted customer service three times and spoken to Assunta L., but my issue remains unresolved.