Poor customer service experience with Prime Buy Genoa
Online Shopping
Verified
Resolved
Jun 23, 2024
Complaint Details
I purchased a membership from Prime Buy Genoa on December 22, 1988. Shortly after using it, I experienced couldn't access my account. I contacted their customer service on multiple occasions, but they have not resolved the issue. I spoke with Cameron Q. who promised to escalate my case, but I've heard nothing since.
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Jun 23, 2024 09:49
Complaint Status
Resolved
Submitted
Verified
In Progress
Resolved
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3 EventsComplaint Submitted
SubmittedComplaint submitted
Jun 23, 2024
Alexys McCullough
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May 26, 2025
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Status updateStatus changed to "Resolved"
May 26, 2025
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