Quality issues with Clinic Clinic product

I want to report a serious concern with Clinic Clinic's item that I purchased on June 23, 1979 from your Bruenville, Oregon store. The product has couldn't access my account despite being advertised as high quality. I've contacted customer service three times and spoken to Larissa B., but my issue remains unresolved.

I want to report a serious concern with Clinic Clinic's item that I purchased on June 23, 1979 from your Bruenville, Oregon store. The product has couldn't access my account despite being advertised as high quality. I've contacted customer service three times and spoken to Larissa B., but my issue remains unresolved.