False promises made by Select Homes representative

I want to report a serious concern with Select Homes's account that I purchased on April 20, 1982 from your North Rosalinda, West Virginia store. The product has had repeated billing errors despite being advertised as high quality. I've contacted customer service three times and spoken to Reyna D., but my issue remains unresolved.

I want to report a serious concern with Select Homes's account that I purchased on April 20, 1982 from your North Rosalinda, West Virginia store. The product has had repeated billing errors despite being advertised as high quality. I've contacted customer service three times and spoken to Reyna D., but my issue remains unresolved.