Frustrated with Total Partners's lack of response

I want to report a serious concern with Total Partners's software that I purchased on June 2, 1993 from your South Sigridton, Wisconsin store. The product has had repeated billing errors despite being advertised as high quality. I've contacted customer service three times and spoken to Freddie U., but my issue remains unresolved.

I want to report a serious concern with Total Partners's software that I purchased on June 2, 1993 from your South Sigridton, Wisconsin store. The product has had repeated billing errors despite being advertised as high quality. I've contacted customer service three times and spoken to Freddie U., but my issue remains unresolved.