Frustrated with The Quality Mart Corp.'s lack of response

I'm writing to complain about the support package I received from The Quality Mart Corp.. After paying $204.53 for appliance, I found that it stopped working after two weeks. I've tried resolving this with your customer service team multiple times, including speaking with Gianni J., but have not received a satisfactory resolution.

I'm writing to complain about the support package I received from The Quality Mart Corp.. After paying $204.53 for appliance, I found that it stopped working after two weeks. I've tried resolving this with your customer service team multiple times, including speaking with Gianni J., but have not received a satisfactory resolution.