Misleading advertising by Balance Path Enterprises

I want to report a serious concern with Balance Path Enterprises's subscription that I purchased on November 9, 1973 from your West Erichmouth, Colorado store. The product has arrived significantly late despite being advertised as high quality. I've contacted customer service three times and spoken to Malachi W., but my issue remains unresolved.

I want to report a serious concern with Balance Path Enterprises's subscription that I purchased on November 9, 1973 from your West Erichmouth, Colorado store. The product has arrived significantly late despite being advertised as high quality. I've contacted customer service three times and spoken to Malachi W., but my issue remains unresolved.