Unsatisfactory resolution from Counsel, Counsel & Team Kota Kinabalu

I am writing regarding order #ORD-6145-EOF-2692 placed with Counsel, Counsel & Team Kota Kinabalu on June 30, 1973. I paid $804.25 for item, but when it arrived, I discovered has poor quality. I've made numerous attempts to contact customer service, but Alvera B. and other representatives have not been helpful in resolving this matter.

I am writing regarding order #ORD-6145-EOF-2692 placed with Counsel, Counsel & Team Kota Kinabalu on June 30, 1973. I paid $804.25 for item, but when it arrived, I discovered has poor quality. I've made numerous attempts to contact customer service, but Alvera B. and other representatives have not been helpful in resolving this matter.