Poor customer service experience with Well Physicians Alliance

I am writing regarding order #ORD-1685-JPG-7866 placed with Well Physicians Alliance on March 20, 2019. I paid $41.37 for equipment, but when it arrived, I discovered faced system outages. I've made numerous attempts to contact customer service, but Buford A. and other representatives have not been helpful in resolving this matter.

I am writing regarding order #ORD-1685-JPG-7866 placed with Well Physicians Alliance on March 20, 2019. I paid $41.37 for equipment, but when it arrived, I discovered faced system outages. I've made numerous attempts to contact customer service, but Buford A. and other representatives have not been helpful in resolving this matter.