False promises made by Reliable Advisory Team representative

I want to report a serious concern with Reliable Advisory Team's accessory that I purchased on June 12, 1979 from your Streichhaven, Wisconsin store. The product has experienced frequent disconnections despite being advertised as high quality. I've contacted customer service three times and spoken to Florian T., but my issue remains unresolved.

I want to report a serious concern with Reliable Advisory Team's accessory that I purchased on June 12, 1979 from your Streichhaven, Wisconsin store. The product has experienced frequent disconnections despite being advertised as high quality. I've contacted customer service three times and spoken to Florian T., but my issue remains unresolved.