Misleading advertising by First Depot Place

I want to report a serious concern with First Depot Place's accessory that I purchased on September 14, 1992 from your Alexandriaborough, Delaware store. The product has has poor quality despite being advertised as high quality. I've contacted customer service three times and spoken to Veronica S., but my issue remains unresolved.

I want to report a serious concern with First Depot Place's accessory that I purchased on September 14, 1992 from your Alexandriaborough, Delaware store. The product has has poor quality despite being advertised as high quality. I've contacted customer service three times and spoken to Veronica S., but my issue remains unresolved.