First Depot Place refused to address issue

I'm writing to complain about the exchange program I received from First Depot Place. After paying $707.16 for membership, I found that it has poor quality. I've tried resolving this with your customer service team multiple times, including speaking with Sanford Q., but have not received a satisfactory resolution.

I'm writing to complain about the exchange program I received from First Depot Place. After paying $707.16 for membership, I found that it has poor quality. I've tried resolving this with your customer service team multiple times, including speaking with Sanford Q., but have not received a satisfactory resolution.