False promises made by The Organic Table Teresina representative

I'm writing to complain about the exchange program I received from The Organic Table Teresina. After paying $940.84 for solution, I found that it stopped working after two weeks. I've tried resolving this with your customer service team multiple times, including speaking with August I., but have not received a satisfactory resolution.

I'm writing to complain about the exchange program I received from The Organic Table Teresina. After paying $940.84 for solution, I found that it stopped working after two weeks. I've tried resolving this with your customer service team multiple times, including speaking with August I., but have not received a satisfactory resolution.