Misleading advertising by RoboBot

I want to report a serious concern with RoboBot's service that I purchased on March 9, 1997 from your Elmofort, Utah store. The product has doesn't work as advertised despite being advertised as high quality. I've contacted customer service three times and spoken to Wyatt N., but my issue remains unresolved.

I want to report a serious concern with RoboBot's service that I purchased on March 9, 1997 from your Elmofort, Utah store. The product has doesn't work as advertised despite being advertised as high quality. I've contacted customer service three times and spoken to Wyatt N., but my issue remains unresolved.