Refund refused by ByteNano

I want to report a serious concern with ByteNano's item that I purchased on October 23, 1991 from your Cormierstad, North Carolina store. The product has encountered rude staff despite being advertised as high quality. I've contacted customer service three times and spoken to Thora M., but my issue remains unresolved.

I want to report a serious concern with ByteNano's item that I purchased on October 23, 1991 from your Cormierstad, North Carolina store. The product has encountered rude staff despite being advertised as high quality. I've contacted customer service three times and spoken to Thora M., but my issue remains unresolved.