Warranty claim denied by AppDigital

I want to report a serious concern with AppDigital's appliance that I purchased on May 14, 2006 from your East Kaylieton, Ohio store. The product has faced system outages despite being advertised as high quality. I've contacted customer service three times and spoken to Luther F., but my issue remains unresolved.

I want to report a serious concern with AppDigital's appliance that I purchased on May 14, 2006 from your East Kaylieton, Ohio store. The product has faced system outages despite being advertised as high quality. I've contacted customer service three times and spoken to Luther F., but my issue remains unresolved.