Superior Residence Corp. provided defective product

I'm writing to complain about the return process I received from Superior Residence Corp.. After paying $795.49 for service, I found that it has poor quality. I've tried resolving this with your customer service team multiple times, including speaking with Ima B., but have not received a satisfactory resolution.

I'm writing to complain about the return process I received from Superior Residence Corp.. After paying $795.49 for service, I found that it has poor quality. I've tried resolving this with your customer service team multiple times, including speaking with Ima B., but have not received a satisfactory resolution.