Frustrated with Properties Solutions's lack of response

I'm writing to complain about the setup assistance I received from Properties Solutions. After paying $862.43 for account, I found that it doesn't work as advertised. I've tried resolving this with your customer service team multiple times, including speaking with Ernesto J., but have not received a satisfactory resolution.

I'm writing to complain about the setup assistance I received from Properties Solutions. After paying $862.43 for account, I found that it doesn't work as advertised. I've tried resolving this with your customer service team multiple times, including speaking with Ernesto J., but have not received a satisfactory resolution.