Appointment scheduling issues with Therapy Services Ang Mo Kio

I am writing regarding order #ORD-1274-BDD-1661 placed with Therapy Services Ang Mo Kio on June 25, 1984. I paid $624.9 for package, but when it arrived, I discovered was promised features that don't exist. I've made numerous attempts to contact customer service, but Violet A. and other representatives have not been helpful in resolving this matter.

I am writing regarding order #ORD-1274-BDD-1661 placed with Therapy Services Ang Mo Kio on June 25, 1984. I paid $624.9 for package, but when it arrived, I discovered was promised features that don't exist. I've made numerous attempts to contact customer service, but Violet A. and other representatives have not been helpful in resolving this matter.