Poor customer service experience with Academic Academy Málaga

I am writing regarding order #ORD-9091-FLJ-9410 placed with Academic Academy Málaga on January 4, 1972. I paid $354.32 for device, but when it arrived, I discovered experienced frequent disconnections. I've made numerous attempts to contact customer service, but Brett T. and other representatives have not been helpful in resolving this matter.

I am writing regarding order #ORD-9091-FLJ-9410 placed with Academic Academy Málaga on January 4, 1972. I paid $354.32 for device, but when it arrived, I discovered experienced frequent disconnections. I've made numerous attempts to contact customer service, but Brett T. and other representatives have not been helpful in resolving this matter.