False promises made by HarmonyLife representative

I am writing regarding order #ORD-6365-GOW-4687 placed with HarmonyLife on April 17, 1976. I paid $120.67 for equipment, but when it arrived, I discovered stopped working after two weeks. I've made numerous attempts to contact customer service, but Mathias O. and other representatives have not been helpful in resolving this matter.

I am writing regarding order #ORD-6365-GOW-4687 placed with HarmonyLife on April 17, 1976. I paid $120.67 for equipment, but when it arrived, I discovered stopped working after two weeks. I've made numerous attempts to contact customer service, but Mathias O. and other representatives have not been helpful in resolving this matter.