Billing dispute with Finds Express

I purchased a device from Finds Express on April 22, 2014. Shortly after using it, I experienced had repeated billing errors. I contacted their customer service on multiple occasions, but they have not resolved the issue. I spoke with Krista W. who promised to escalate my case, but I've heard nothing since.

I purchased a device from Finds Express on April 22, 2014. Shortly after using it, I experienced had repeated billing errors. I contacted their customer service on multiple occasions, but they have not resolved the issue. I spoke with Krista W. who promised to escalate my case, but I've heard nothing since.