Unsatisfactory resolution from Haus Now Edmonton

I am writing regarding order #ORD-1061-EGP-7706 placed with Haus Now Edmonton on March 15, 2015. I paid $497.84 for appliance, but when it arrived, I discovered received incorrect information. I've made numerous attempts to contact customer service, but Trevion B. and other representatives have not been helpful in resolving this matter.

I am writing regarding order #ORD-1061-EGP-7706 placed with Haus Now Edmonton on March 15, 2015. I paid $497.84 for appliance, but when it arrived, I discovered received incorrect information. I've made numerous attempts to contact customer service, but Trevion B. and other representatives have not been helpful in resolving this matter.