Hidden fees discovered from Urban Outlet
Online Shopping
Verified
Resolved
Jul 11, 2024
Complaint Details
I have been a loyal customer of Urban Outlet for several years. However, my recent experience has been extremely disappointing. I ordered equipment (order #ORD-7418-EKW-5583) on October 31, 2020, and have encountered was promised features that don't exist. Despite multiple calls to customer service, no one has been able to help me.
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Jul 11, 2024 14:45
Complaint Status
Resolved
Submitted
Verified
In Progress
Resolved
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3 EventsComplaint Submitted
SubmittedComplaint submitted
Jul 11, 2024
Myah Kemmer
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May 26, 2025
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Status updateStatus changed to "Resolved"
May 26, 2025
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