SoftSmart Tampines tech support failed to resolve issue

I'm writing to complain about the repair service I received from SoftSmart Tampines. After paying $70.24 for appliance, I found that it had my warranty claim denied unfairly. I've tried resolving this with your customer service team multiple times, including speaking with Karlie U., but have not received a satisfactory resolution.

I'm writing to complain about the repair service I received from SoftSmart Tampines. After paying $70.24 for appliance, I found that it had my warranty claim denied unfairly. I've tried resolving this with your customer service team multiple times, including speaking with Karlie U., but have not received a satisfactory resolution.