Warranty claim denied by Virtual Applications

I am writing regarding order #ORD-7288-BHQ-1965 placed with Virtual Applications on November 22, 1988. I paid $504.69 for plan, but when it arrived, I discovered had my warranty claim denied unfairly. I've made numerous attempts to contact customer service, but Bailee Z. and other representatives have not been helpful in resolving this matter.

I am writing regarding order #ORD-7288-BHQ-1965 placed with Virtual Applications on November 22, 1988. I paid $504.69 for plan, but when it arrived, I discovered had my warranty claim denied unfairly. I've made numerous attempts to contact customer service, but Bailee Z. and other representatives have not been helpful in resolving this matter.